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Support Center
FAQ
Company & Product Overview
Direct Prime Liquidation is a global B2B supplier specializing in bulk liquidation pallets and truckloads. We source directly from top-tier retailers, manufacturers, and logistics providers to offer merchandise at below-wholesale pricing to resellers, exporters, and volume buyers.
Our inventory includes:
Apparel (Men’s, Women’s, Children’s – New & Packaged)
Electronics (New, Open-Box, Returns)
Tools & Hardware
General Merchandise (Toys, Home Goods, Health & Beauty)
Mixed Lots & Mystery Pallets
We offer:
New (Overstock, Shelf Pulls)
Like New (Open Box)
Customer Returns
Mixed Condition pallets
Each listing clearly describes the item conditions.
Manifested pallets include detailed item lists, quantities, and estimated retail values.
Unmanifested pallets are available at a lower cost and may vary in item mix.
Ordering & Payment
You can place an order online at directprimeliquidation.com or contact our sales team for custom quotes or bulk orders. Large-volume buyers can request:
Custom manifests
Wholesale pricing
Truckload offers
We accept:
Major Credit/Debit Cards (Visa, MasterCard, AmEx)
PayPal
Bank Wire Transfers
Zelle (U.S. Only)
Cryptocurrency (Bitcoin, USDT ….)
We do not offer in-house financing. However, buyers may use third-party options like:
PayPal Credit
Business Credit Lines
For retail customers: No license required
For tax-exempt or wholesale transactions: A valid resale certificate is required
Shipping & Fulfillment
Yes, we ship:
Nationwide across the U.S.
Worldwide to over 50 countries via ocean freight and air cargo
Please contact support@directprimeliquidation.com for international freight quotes.
We cover the shipping costs for every order in The United State and Canada. All our products are delivered for free to your doorstep, with no minimum order required.
Estimated timelines:
U.S. Orders: 3–7 business days (via freight)
Canada: 7–12 business days
Europe, Asia, Africa: 2–5 weeks (depending on mode of transport)
Tracking information is emailed once your order ships.
Yes. Local pickup is available at our warehouse by appointment. Select “Local Pickup” during checkout and we’ll schedule your pickup window.
Returns, Quality, and Guarantees
Returns are accepted for both defective and non-defective products.
Exchanges are also accepted.
You have 14 days from the date of delivery to request a return or exchange.
If you receive visibly damaged or missing goods:
Take detailed photos within 48 hours of delivery
Email documentation to support@directprimeliquidation.com
We will assess your case and offer a resolution if appropriate
While manifested pallets include accurate listings, all pallets—especially unmanifested ones—carry a standard level of risk inherent to the liquidation industry. Condition is as described but may vary slightly in mix and quantity.
Photos are representative of the lot or category, not the exact pallet.
Descriptions and specifications are provided to the best of our ability.
We inspect and verify pallets before shipping to ensure transparency.
For any other questions, please contact us.
Store Name: Direct prime liquidation
Num: +1 (305) 791-053
Email: support@directprimeliquidation.com
Address: 10924 SUMMERTON DR, RIVERVIEW, FL, 33579
Opening Hours:
Monday – Friday: 8:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM